<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1680227565549092&amp;ev=PageView&amp;noscript=1">
Builder Funnel Blog

Builder Funnel Radio:
Marketing and Sales Strategies
in Between Job Sites

contractor digital marketing and sales knowledge

How to Use Positive Language to Improve Customer Service in Your Construction Business

Customer Service

Using positive language is one thing that can truly improve the customer service of your business. It allows your potential customers to know what you can do instead of what you can't do. Additionally, using positive language can be helpful when delivering bad news or telling a customer that you're unable to do something that they have asked.

So how do you use positive language to improve the customer service of your business?

  • Highlight the positive in every situation. 
  • Make sure to emphasize what your business can do for the customer.
  • Always be willing to help and find options that may suit the customer's needs. 
  • When you have to say no, be empathetic and explain the reasons why.

Top 6 Takeaways from the 2018 State of Home Builder Marketing Report

Home Builder Content Marketing, Home Builder Lead Generation, Home Builder Marketing, Digital Marketing, SEO for Home Builders, Social Media for Home Builders, Social Media Marketing, State of Home Builder Marketing Report, Inbound Sales for Home Builders, Home Builder CRM

Our annual State of Home Builder Marketing Report is now available for download and we’ve taken some top insights to help you on your marketing journey. In this blog we divulge the top 6 marketing takeaways from this years report, but the full report features highlighted key findings and our own expert opinions on best practices for home builder marketing.

25 Home Builder Marketing & Sales Stats from this Year’s 2018 Report.

Home Builder Content Marketing, Home Builder Lead Generation, Home Builder Marketing, Digital Marketing, SEO for Home Builders, Social Media for Home Builders, Social Media Marketing, State of Home Builder Marketing Report, Inbound Sales for Home Builders, Home Builder CRM

Our annual State of Home Builder Marketing Report is now available for download and we’ve taken some top insights to help you on your marketing journey.The full report features highlighted key findings and our own expert opinions on best practices for home builders. We hope this free report will allow you to gain knowledge and inspiration on marketing practices you can implement to sell more homes this year. Download the full report.

Making Social Media Work for Your Remodeling Business

Twitter, Social Media Marketing, Facebook Marketing, Home Builder Marketing

Trying to maintain a presence on every social network would result in very little remodeling getting done. Concentrating on just one or two social networks, however, and building a good community within them is better than spreading yourself too thin across them all. 

How to Make Customer Referrals Work for Your Homebuilder Marketing

Home Builder Marketing, Customer Reviews

Offering incentives for customer referrals can benefit your homebuilder marketing strategy—if you do it carefully. It’s a good low-cost way to generate qualified business leads, and you can reward existing clients for their loyalty at the same time.

This blog is dedicated to providing valuable information to home builders, remodelers, and contractors about inbound sales and marketing. It's full of test, experiments, and ideas from our dedicated team of marketers.

Subscribe to Email Updates

Download the State of Home Builder Marketing Report 2018

Recent Posts

Posts by Topic

see all