7 min read
How Reviews Impact Google Ranking for Home Builders
Do your Google reviews really impact where you rank on the search engine? The quick answer is yes. In today’s digital-first world, the reputation of...
Customer Delight
2 min read
Remodelers: Here's How You Can Turn Your Customers Into Promoters
After you’ve spent months and months designing, planning, constructing, and cultivating a relationship with your client, the final project comes to a...
3 min read
Why Educating Customers is Vital for Home Builder Marketing Success
“We don’t need no education; we don’t need no thought control,” goes 1979 hit Another Brick in the Wall by Pink Floyd. The trouble is, people do need...
2 min read
The Importance of Customer Service in the Construction Industry
Your level of customer service can be the deciding factor for many potential customers that are looking to build or remodel their homes. If you have...
1 min read
Why Some Home Builders Get All the Good Referrals
We all know how important referrals are in any business. But in the homebuilding business referrals are particularly important. After all, if you’re...
2 min read
6 Customer Service Skills Your Construction Employees Should Have
It doesn't matter how great your builds or remodels are. If your employees lack the right customer service skills, your potential customers may head...
2 min read
How to Use Positive Language to Improve Customer Service in Your Construction Business
Using positive language is one thing that can truly improve the customer service of your business. It allows your potential customers to know what...
2 min read
How to Respond to Customer Complaints
If you own a business, chances are you have received a customer complaint at some point. While no one enjoys receiving negative feedback, it is...
3 min read
How Home Remodelers Can Combat Negative Reviews
As a home remodeler, the last thing you want to see is a negative review on Google. Negative reviews can deter potential customers from choosing your...
