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2 min read

6 Customer Service Skills Your Construction Employees Should Have

It doesn't matter how great your builds or remodels are. If your employees lack the right customer service skills, your potential customers may head straight for your competitors. So what customer service skills should your employees have? Take a...

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2 min read

How to Use Positive Language to Improve Customer Service in Your Construction Business

Using positive language is one thing that can truly improve the customer service of your business. It allows your potential customers to know what you can do instead of what you can't do. Additionally, using positive language can be helpful when...

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2 min read

How to Respond to Customer Complaints

If you own a business, chances are you have received a customer complaint at some point. While no one enjoys receiving negative feedback, it is important that your team responds in an effective way. Choosing to ignore customer complaints will only lead...

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3 min read

How Home Remodelers Can Combat Negative Reviews

As a home remodeler, the last thing you want to see is a negative review on Google. Negative reviews can deter potential customers from choosing your business in fear that they may have the same experience. They can also give business to your competitors...

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3 min read

The Benefits of Using Instagram for Your Home Building or Remodeling Business

With over 500 million daily active users, Instagram provides an incredible platform for builders and remodelers to connect with both potential and current customers. Unfortunately, it is often overlooked in favor of Facebook or Twitter because many are...

 

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